Last updated: August 26, 2026
Fugees Family, Inc. ("Fugees Family," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit www.fugeesfamily.org and other webpages that link to this Policy (collectively, the "Website"), communicate with us, submit a form, sign up for updates, interact with our advertising, apply for an opportunity, or make a donation.
This Policy applies to the Website and related online interactions. It does not replace any separate privacy notice, student record policy, consent form, employment notice, program-specific notice, or contract that may apply to information collected through a Fugees Family school, educational program, employment process, or other specialized activity.
1. Personal Information We Collect
Information you provide
Depending on how you interact with Fugees Family, you may provide information such as:
- Contact information, including your name, email address, mailing address, and telephone number.
- Professional or organizational information, including your employer, school, school district, job title, role, or areas of interest.
- Information submitted through contact, partnership, newsletter, event, resource-download, donation, volunteer, employment, or other forms.
- Communications you send to us, including questions, requests, feedback, and messages.
- Donation and transaction information, such as the donation amount, date, designation, payment status, and transaction identifier.
- Email and SMS communication preferences and records of consent or opt-out requests.
- Application, partnership, or program-related information you choose to provide through an authorized Fugees Family process.
Payment information
When you make a donation or other payment through a third-party payment processor, payment card information such as your full card number, expiration date, and security code is collected and processed by that provider. Fugees Family does not intentionally store full payment card numbers or card security codes on the Website. We may receive limited information from the processor, such as your name, contact information, amount, date, payment status, and a transaction identifier.
Information collected automatically
When you use the Website, we and our service providers may automatically collect information such as:
- Internet Protocol (IP) address and approximate location derived from it.
- Browser type, operating system, device type, language, and similar technical information.
- Pages viewed, links clicked, referring and exit pages, dates and times of visits, and other Website interactions.
- Cookie identifiers, advertising identifiers, and similar online identifiers.
- Information about whether an advertisement, email, or campaign led to a Website visit, form submission, donation, or other action.
Information from third parties
We may receive information from third parties when you interact with Fugees Family through their services. For example, an advertising platform may provide information you submit through a lead form; a payment or donation processor may provide transaction details; an email, SMS, recruiting, event, or constituent-management provider may provide information needed to deliver a service; and social media platforms may provide information consistent with your settings and their own policies.
2. How We Use Personal Information
We may use personal information to:
- Operate, maintain, secure, and improve the Website and our services.
- Respond to questions, requests, partnership inquiries, and other communications.
- Provide requested resources, information, programs, services, and opportunities.
- Process and administer donations, payments, acknowledgments, receipts, and related records.
- Send newsletters, organizational updates, event information, fundraising communications, and other messages you request or that are permitted by law.
- Send SMS messages when you have consented to receive them.
- Evaluate employment, volunteer, partnership, or other applications and inquiries.
- Understand Website use and improve content, accessibility, and user experience.
- Measure advertising effectiveness, attribute conversions, create advertising audiences, and deliver or measure advertising, including retargeting, where permitted by law.
- Detect, investigate, and prevent fraud, abuse, security incidents, or violations of our terms.
- Comply with legal obligations, protect rights and safety, and establish, exercise, or defend legal claims.
- Create aggregated or deidentified information that is not reasonably capable of identifying you.
3. Cookies and Similar Technologies
We and our service providers may use cookies, pixels, tags, local storage, and similar technologies to operate the Website, remember preferences, understand Website use, measure campaigns, and support advertising.
These technologies may include:
- Essential and functional technologies needed to operate the Website and remember choices.
- Analytics technologies, including Google Analytics, that help us understand traffic and Website interactions.
- Tag-management technologies, including Google Tag Manager, used to deploy and manage Website measurement technologies.
- Advertising and measurement technologies, including the Meta Pixel and Google advertising technologies, that may help us measure campaign results, understand actions taken after an advertisement, create audiences, and deliver or measure retargeted advertising.
You can control cookies through your browser settings and, when available on the Website, through our cookie or privacy preference controls. Blocking some technologies may affect Website functionality. You may also use privacy and advertising controls offered by Google, Meta, your browser, your device, and applicable industry opt-out programs.
4. Advertising, Meta Pixel, Google Advertising, and Retargeting
Fugees Family may use advertising platforms and measurement tools, including Meta and Google, to promote our mission, reach potential partners and supporters, measure campaign performance, and show advertising to people who have previously interacted with our Website or content.
When these tools are active, the Website may send information to the platform, such as device and browser information, IP address, cookie or advertising identifiers, the page or URL visited, and information about actions taken on the Website, such as a page view or form completion. We do not intend to send payment card information, government identification numbers, the contents of free-text form fields, student records, or other sensitive personal information to advertising platforms through pixels or similar advertising technologies.
Advertising platforms may use information they receive in accordance with their own terms and privacy policies, including to provide measurement, analytics, audience, security, and advertising services. Depending on where you live, applicable law may give you the right to opt out of certain targeted advertising, sale, or sharing of personal information.
5. Lead Forms and Forms on Third-Party Platforms
Fugees Family may collect information through forms on the Website and through forms hosted by third-party platforms, including social media and advertising platforms. Information you submit through those forms may be provided to Fugees Family and used to respond to your request, provide information or resources, evaluate a partnership inquiry, communicate with you, and measure the effectiveness of our outreach. The third-party platform may separately collect and use information under its own privacy policy.
6. How We Disclose Personal Information
We may disclose personal information to:
- Service providers that help us host and operate the Website, manage forms or constituent relationships, provide analytics, maintain security, deliver email or SMS communications, support recruiting, process donations and payments, or provide other operational services.
- Advertising and measurement partners, including Meta and Google, as described in this Policy.
- Professional advisors, auditors, insurers, and other advisors when reasonably necessary.
- Government authorities, law enforcement, courts, or other parties when disclosure is required by law or reasonably necessary to protect rights, safety, or security.
- A successor or other organization in connection with a merger, reorganization, transfer of assets, or similar organizational transaction, subject to applicable law.
We do not sell personal information for money. Some state privacy laws may define certain disclosures for targeted advertising as a "sale," "sharing," or targeted advertising even when no money changes hands. Where such laws apply to Fugees Family, you may have a right to opt out.
7. SMS Communications
If you provide your mobile number and consent to receive text messages from Fugees Family, you may receive recurring SMS messages related to the purpose for which you provided your number. Message frequency varies. Message and data rates may apply. Consent to receive marketing or promotional text messages is not a condition of making a donation or receiving services.
You may reply STOP to opt out of future messages or HELP for assistance. We do not share mobile information with third parties or affiliates for their own marketing or promotional purposes. Text-messaging originator opt-in data and consent will not be shared with third parties for their marketing or promotional purposes. We may use service providers to deliver and administer our messaging program.
8. Email Communications
You may unsubscribe from marketing or fundraising emails by using the unsubscribe link in the message. We may continue to send non-promotional communications that are necessary to respond to you, administer a transaction, or provide information you requested.
9. Children, Students, and Program Information
Fugees Family serves children, students, and families through its mission and programs. The public Website, however, is not intended to collect personal information directly from children under 13 through general Website forms without appropriate authorization or consent.
Information collected from or about students in connection with a Fugees Family educational program, school, application, or authorized student service may be subject to additional notices, consent requirements, policies, contracts, or laws that apply to that program. Those program-specific requirements control if they conflict with this general Website Privacy Policy.
If you believe a child under 13 submitted personal information through a general Website form without appropriate permission, please contact us so we can review and take appropriate action.
10. Sensitive Information
Please do not submit highly sensitive personal information through a general Website form unless Fugees Family specifically requests it through an appropriate process. This includes immigration or citizenship documentation, government identification numbers, student education records, health information, financial account credentials, passwords, and payment card security codes.
11. Data Security and Retention
We use reasonable administrative, technical, and physical safeguards designed to protect personal information. No website, transmission method, or storage system can be guaranteed to be completely secure, and we cannot guarantee absolute security.
We retain personal information for as long as reasonably necessary for the purposes described in this Policy, including to provide services, administer relationships, maintain appropriate donation and financial records, comply with legal obligations, resolve disputes, enforce agreements, and protect our rights. Retention periods vary depending on the type of information and the reason it was collected.
12. Your Privacy Rights and Choices
Depending on where you live and subject to applicable exceptions, you may have rights regarding your personal information, such as the right to request access, correction, deletion, or a copy of certain information, or to opt out of certain targeted advertising, sale, sharing, or profiling activities. You may also have the right to appeal a decision we make about a privacy request.
Fugees Family is a nonprofit organization, and some privacy laws exempt some or all nonprofit activities. We will honor privacy rights where they apply to us. To submit a request, contact us using the information below. We may need to verify your identity or authority before completing a request. We will not discriminate against you for exercising a right provided by applicable law.
You may also manage browser cookies, device advertising settings, and platform advertising preferences directly through your browser, device, Google account, Meta account, or applicable industry opt-out tools.
13. Third-Party Websites and Services
The Website may link to or embed third-party websites, donation platforms, payment services, social networks, videos, employment platforms, partner websites, or other services. Their privacy practices are governed by their own policies, not this Privacy Policy.
14. Visitors Outside the United States
Fugees Family is based in the United States. If you access the Website from another country, your information may be processed in the United States or other countries where our service providers operate, subject to applicable law.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date above. If required by law, we will provide additional notice or obtain consent for material changes.
16. Contact Us
If you have questions about this Privacy Policy or want to submit a privacy request, contact:
Fugees Family, Inc.
1933 E. Dublin Granville Rd. #117
Columbus, OH 43229
United States
Email: info@fugeesacademy.org
